HOW CAN WE HELP YOU?

At ZenShop, we prioritize customer satisfaction above all else. We understand that sometimes a product may not meet your expectations or you may have a change of mind. That's why we have implemented a customer-friendly refund policy. This article aims t...

At ZenShop, we strive to provide an exceptional shopping experience for our valued customers. We understand that occasionally, you may need to return a product, and we want to make the process as convenient and seamless as possible. This article aims to...

RETURNS & EXCHANGES Online purchases can be returned complimentary online or in stores. RETURNS Register your return online or contact client services: Register your return online by connecting to your My ZenShop account. Prepare your package: Place ...

We frequently run promotions, discounts, or sales on selected products. Stay updated by subscribing to our newsletter, following us on social media, or checking our website for the latest offers. You can also inquire at our store for any ongoing promoti...

We strive to offer competitive prices, but if you find the same product at a lower price from a reputable retailer, we may consider price matching. Please provide proof of the lower price, such as an advertisement or website link, and speak with our sta...

Our store is open from 10am to 6pm on Monday-Saturday. Please note that these hours may vary during holidays or special events. You can also check our website for the most up-to-date store hours.

We accept various payment methods, including major credit cards, debit cards, and digital payment options such as PayPal or Apple Pay. Please check with our store or website for specific payment options available.

Yes, we have a loyalty program that rewards our valued customers. By joining our loyalty program, you can earn points with each purchase and enjoy exclusive benefits, discounts, or special promotions. Ask our staff for more details or sign up on our web...

Yes, you can check product availability by visiting our website or contacting our store directly. Our website may have a real-time inventory system that allows you to see if a specific product is in stock at your desired location.

Delivery options are only on Monday to Friday

If you face login issues, here is all the help that is needed to reset your password online. Just click on this link to reset your password and login to your account.   If the end user is having issues with password reset, send the unique password reset...

If you need to make a return use the submit a request button above our reach out to us at support@zenshop.com and our team can assist you. You can also include images and video.

If you’ve lost or misplaced your Madison Card, no problem! Please fill out this form and we’ll get a new one issued to you straight away. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatted ho...

Next day delivery Do you need to send a letter or parcel within Ireland with next day delivery? Our Express Post service promises to deliver by close of business the next working day. What it offers Next day delivery within Ireland Reliable, fast and c...

All Black Friday Deals will include free delivery and be guaranteed delivery by Christmas Day.  No cash refunds will be issued for products bought on Black Friday, only credit notes. 

You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatted however you choose. Even Colors! You can also include images and video.